Warranty policy
Which products are covered, for how long, and what is not covered.
Last updated 2026-10-22
A product page shows a warranty only when the product has one. A product without a warranty line has no warranty. There are two kinds of warranty: a 24-hour warranty and a product warranty.
24-hour warranty
Report a problem within 24 hours after delivery and we will fix or replace it. After 24 hours there is no replacement.
Product warranty
The product has a warranty. If it stops working, send us your order number and we will fix or replace it under that warranty. Test it as soon as you receive it.
No warranty
This product has no warranty. Please test it as soon as you receive it.
Which one applies to my product?
It is written on that product’s page.
What the warranty does not cover
- Sharing the account with other people
- Changing the team members
- Not using a code within 7 days
After the warranty window there is no replacement.
Questions? Message us on Telegram.